Guarantee Terms
Welcome to TabDeeli, We are committed to providing high quality home cleaning and storage products. Our Guarantee Terms are designed to ensure your confidence when shopping with us.
Our Quality Guarantee
At tabdeeli, we stand behind the quality of every product we sell. If your item arrives damaged, defective, or significantly different from its description we will work with you to resolve the issue promptly.
What Our Guarantee Covers
Our guarantee applies to:
- Manufacturing defects
- Product damaged during shipping
- Missing parts or accessories included in the original package
- Incorrect item received
What Our Guarantee Does Not Cover
Our guarantee does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, accidents or improper storage
- Damage resulting from improper assembly or unauthorized modifications
- Cosmetic damage that does not affect the product functionality
Guarantee Claim Process
If you believe your purchase qualifies under our guarantee:
- Contact our customer support within 30 days of receiving your order
- Include your: Order number, description of the issue.
- Our support team will review your claim within 1 - 3 business days
- If approved we may offer one of the following: Free replacement, Full or partial refund
Replacement Policy
If a replacement is approved:
- Replacement products will be shipped at no additional cost.
- If the original product is unavailable, we may offer an equivalent product of equal or greater value or product a refund.
Refund Eligibility
Refunds may be issued if:
- The product cannot be replaced
- A replacement is declined by mutual agreement.
- The item is confirmed to have an irreparable manufacturing defect.
Customer Responsibilities
To qualify for our guarantee, customers should:
- Use products according to the provided instructions.
- Keep proof of purchase
- Report issues within the guarantee period
- Provide requested documentation to help us evaluate the claim
Consumer Rights
These guarantee terms are provided in addition to any consumer rights available under applicable laws. Nothing in this policy limits or excludes your statutory rights.
Contact Us
If you have any questions regarding our Guarantee Terms or wish to submit a guarantee claim, please contact us:
Email: info@tabdeeli.com