Refund policy
Welcome to TabDeeli, Customer satisfaction is out top priority, If you are not completely satisfies with your purchase, we are here to help.
Returns
We accept returns within 30 days of the date your order is delivered.
To be eligible for a return:
- The item must be unused, unwashed, and in its original condition.
- The product must be returned in its original packaging with all accessories, manuals, and parts included.
- Proof of purchase or your order number is required.
- The item must not show sign of misuse, damage, or improper installation.
Non Returnable Items
For hygiene and safety reasons, the following products cannot be returned once they have been used or opened:
- Toilet brushes and toilet cleaning accessories
- Mop heads or cleaning pads that have been used
- Cleaning buckets and spin mop systems that have been used with water
- Personal hygiene or sanitation products
- Clearance, final sale or gift card purchases
Damaged or Incorrect Orders
If you receive:
- A damaged product
- A defective item
- The wrong item
- Missing parts
Please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the product
- Photos of the shipping box and packaging
we will review your claim and arrange a replacement.
Refund Process
Once we receive your returned item:
- We will inspect the product
- You will receive an email regarding the status of your refund
- If approved your refund will be issue to the original payment method.
Please wait 5 - 10 business days for your refund.
Exchanges
We replace item only if they are:
- Defective
- Damaged during shipping
- Incorrectly shipped
Return Shipping
- If the return is due to our error e.g. wrong item, damage or defective product then tabdeeli will cover the return shipping cost
- If you changes your mind or ordered the wrong product then the customer is responsible for the return shipping cost
Order Cancellation
- Orders may be cancelled within 12 hours of placing them
- Once an order processed and shipped, it cannot be cancelled. then you may request a return after receiving the item.
Late or Missing Refunds
If you have not received refund:
- Check your bank account
- Contact your credit card company
- Contact you bank, as processing times may vary
Contact Us
If you have any question regarding our return and refund policy, please contact us
Email: info@tabdeeli.com
Thank you for shopping with Tabdeeli. We appreciate your trust and are committed to providing quality home organization and cleaning products along with excellent customer service.